Do We Offer a Warranty
01 September 2012
Last Updated on 12 December 2012
Yes, if any defects in workmanship or materials appear, Perfect Pens and Pencils offers an international limited warranty covering material and manufacturing defects under normal use for the period of one year, commencing from the date of purchase. Every piece found to be defective under this warranty will be at Perfect Pens and Pencils discretion to either repair, pending repair feasibility and availability of parts, or replaced, or substituted. In case of substitution, it cannot be guaranteed that the consumer will receive the same design but a piece of comparable value will be honoured. This warranty shall not apply to any goods which have been, in Perfect Pens and Pencils opinion, subject to abuse, modification, attempted repair, negligence, misuse, normal wear and tear or an accident. The warranty and all associated services thereto are sole and exclusive. However indispensable legal rights of the final consumer under applicable national legislation governing the sale of consumer goods are not affected by the guarantee. In no event shall Perfect Pens and Pencils be liable for any other damages occurring from Perfect Pens and Pencils goods. To request our warranty service please contact us directly and prior to returning the damaged article in its original package to Perfect Pens and Pencils.