Please take your time and have a good read through our customer Testimonials, we certainly value these comments, and they are what drive us to continue supplying you with best quality products.
Our customers are our business.
Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:
Congratulations,I just wish to thank you for the excellent service I received from you with my first and hopefully many more purchases as I explore my new hobby of pen making.
Date of Posting: 22 July 2016
Posted By: Ray Tupper
New Pen Maker, Lisarow NSW
I would like to offer my sincerest thanks to you, Tony. As a newcomer to wood turning and pen creation, I had a lot of questions, despite having done some research online. The time you took to assist with both answering those questions, and offering the right choice of materials and solutions to assist with getting set up was both extremely generous and greatly appreciated. I look forward to the pleasure of doing business with you again for a long time to come!
Date of Posting: 18 March 2016
Posted By: Peter C
I ordered my pen refills late Wednesday afternoon. They were delivered to me on Thursday morning by the postie. Fantastic service. The refills were exactly what I needed, having tried one or two places in Melbourne with no success. I would have no hesitation in recommending you to others. Many thanks Dot Vardy
Date of Posting: 05 February 2016
Posted By: Dorothy Vardy
Tony, its a pleasure to deal with you. Your speedy service, always have the time to answer questions. Ordered Monday Night, received Wednesday afternoon. There are some companies out there that could take a few pointers from yourself as to how customer service should be.
Excellent service, excellent product, just perfect.
Date of Posting: 07 January 2016
Posted By: Richard
Hacker at Golf, Dangler at Fishing, and a fumbler in the workshop, nothing more needs said., Sydney
I have to say I have had the best service from this company. I found the web site and then phoned Tony to further my inquiry, he talked me through the different products and then sent me photos to help with my selection. I highly recommend Perfect Pens & Pencils.
Date of Posting: 10 November 2015
Posted By: Myra Young
I be blown away by the speed in which orders are filled and other range of stock carried by Tony. I can place an order and have it the next day ( as I live in Brisbane). Compare that with the larger suppliers in Brisbane which take days to fill their orders.
Tony's prices are also comparative if not normally cheaper to other suppliers and his freight charges are also less than the bigger companies.
You couldnt ask for better service.
Date of Posting: 04 November 2015
Posted By: Michael Cowlrick
I only been turning pens for the past 12 months, but I'm already at the point that I'm making a small income from my hobby., Narangba - Northern suburb of brisbane
Thank you again for the prompt action to rectify the deficiency with my last order, I received the kit on Tuesday following the ACT public holiday on Monday. It is refreshing to find a business that actually offers service such as this and I know I will be continuing to shop with you in the future.
Date of Posting: 30 September 2015
Posted By: Daniel Robertson
Hi Tony and Gina,
Wow! My Thursday night order just arrived - this morning – on a Saturday!
You provide great service – it’s much appreciated (and rare today).
I’ll certainly be ordering off you again.
Thanks again and regards
Date of Posting: 13 June 2015
Posted By: Peter O'Neill
What makes you guys so good is the speed in which you fulfil orders.
Date of Posting: 18 May 2015
Posted By: Michael Cowlrick
Received my parcel today, Wednesday 8th, after placing the order late Monday 6th (A Public Holiday). Thank you Tony for the fast shipment. Even though it was only CA and a pen kit, I truly appreciate the fast service. As soon as I'm allowed (SWMBO), I will be placing an order for a few more pen kits. I'm not sure if you remember me but I made a special trip down from Hervey Bay to see you late last year and picked up some kits.
Anyway, thank you for the service.
See you again soon,
Date of Posting: 10 April 2015
Posted By: Shaun Rowe