Please take your time and have a good read through our customer Testimonials, we certainly value these comments, and they are what drive us to continue supplying you with best quality products.
Our customers are our business.
Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:
Received my parcel today, Wednesday 8th, after placing the order late Monday 6th (A Public Holiday). Thank you Tony for the fast shipment. Even though it was only CA and a pen kit, I truly appreciate the fast service. As soon as I'm allowed (SWMBO), I will be placing an order for a few more pen kits. I'm not sure if you remember me but I made a special trip down from Hervey Bay to see you late last year and picked up some kits.
Anyway, thank you for the service.
See you again soon,
Date of Posting: 10 April 2015
Posted By: Shaun Rowe
Tony, thanks for taking my idea of a “Coal Pen” from concept to reality. You introduced me to concepts of what makes a great pen, supported the ideas that I had and produced a customised pen that has a 12 year story that I lived. Over the last 10 years I have had 3 pens and my “Coal Pen” is the best by far, the look, balance and quality is exceptional!
Thanks again for your insight, skill and craftsmanship.
Date of Posting: 14 March 2015
Posted By: Richard Wittig
I believe Tony and GIna's service is second to none. Tony always has the time of day for me via text messages if I have a question. And he always happy to share tips or help me fix a pen I have had a problem with. I even scored a cup of tea during one of my visits :-)
Perfect Pens and Pencils reflects what a true family business is and should be. Well done and thanks for all your help and advice.
Gill Scott from Brisbane
Date of Posting: 30 December 2014
Posted By: Gill Scott
I am in Canada; today is Oct 20. I just received in today's mail delivery my Order No. 230 which you mailed on Oct 14
I am absolutely thrilled with the contents AND with the quick delivery time.
I'll certainly be ordering more from you.
Many, many thanks !!!
Date of Posting: 21 October 2014
Posted By: Mal
Have received nothing but courtesy and great service from Tony and GIna.
Both are always helpful on the phone and Tony is full of great tips.
Great people to do business with.
Date of Posting: 29 August 2014
Posted By: Arthur Russ
Hobby woodworker. Retired teacher. Collector of useless information, Hervey Bay. Queensland.
I ordered two beautiful customised pens last week, and I just can't believe how quick and professional the service was. My pens arrived today, less than a week since I ordered them, and they are simply MAGNIFICENT, I just love them, they are exactly what I wanted. For anyone wanting a beautiful personalised gift for someone, I would highly recommend PERFECT PENS AND PENCILS.
Date of Posting: 27 August 2014
Posted By: Jill Gillespie
Female, adult, mum & homemaker, Joondalup, West Australia
I would just like to thank you. I purchased 10 pen kits sunday and they arrived today, I really appreciate the fast shipping and service. Cant wait to make some pens! cheers mate.
Date of Posting: 05 August 2014
Posted By: James Nichols
I am sorry my email has taken so long to get to you! I hope all is well. Again just wanted to say how happy both I and my partner Mitch were with the pen and pen case you made us for our first anniversary. Not only was your service super polite & helpful and everything made really quickly, the finished product was just gorgeous. I couldn’t have been happier. It was the perfect gift and I am so pleased I stumbled upon your website! Would definitely highly recommend Perfect Pens and Pencils to anyone in the future who needed something like this done. It was an absolute pleasure. Thank you so much.
All the best,
Date of Posting: 03 August 2014
Posted By: Angie Draper
We commissioned Tony to supply pens for our office staff as a thank you and were surprised by the choice and uniqueness of the them also that Tony supplied them in such a short time. Our staff loved them and they were the talking point of the office. The workmanship is totally amazing, which is why we are ordering more as corporate gifts.
Thanks again Tony, truly an art …..
Date of Posting: 07 May 2014
Posted By: James Laurenson
Cayman Islands BWI
★★★★★ I asked Tony if he could do some engraving on some timber pen blanks, and after seeing some samples that he produced we were happy to proceed with a style that was picked. I was kept informed and was given advice which I found to be very professional from Tony.
Five star service and highly recommended.
Date of Posting: 30 April 2014
Posted By: Evan
Evan's Hand Crafted Pens, Hervey Bay